Online therapy is easily accessible and overcomes barriers that may make it difficult for you to seek therapy.

Do you live in a rural or remote area where therapy services or the type of therapy service you would like to attend are not easy to get to?

Perhaps you have a physical disability or chronic illness and find it difficult or are unable to leave your home?

Having a hearing impairment may make it difficult to for you to communicate through face-to-face counselling, and you might prefer to use email or instant messaging therapy instead?

Or perhaps you have a very busy schedule, work commitments and children, and find it difficult to commit to an hour or more each week to travel to and attend face-to-face therapy?

Are you a teenager and would be more comfortable using the Internet to get help for whatever problems you may be experiencing?

Do you feel uncomfortable talking face to face with someone about your problems or suffer from social phobia, agoraphobia or anxiety disorder?

Perhaps you have put off attending face-to-face therapy because of some of the stigma you feel seeking help in this way? Attending therapy online can help you take that first step, either as an alternative way of attending therapy or a stepping stone towards face-to-face work.

It may be easier for you to communicate openly and express your thoughts and feelings through videoconferencing, or via text, than sitting opposite somebody in a therapy room?

Perhaps you find writing during times of distress therapeutic and would benefit from the interactive form of therapeutic writing inherent in email and instant messaging therapy, helping you to express yourself in more thoughtful, self reflective and insightful ways?


Online therapy is convenient. Both therapist and client have the convenience of corresponding with each other at times suitable for them.

As a therapist it enables me to extend my services to more clients as I am able to schedule appointments at many more times throughout the day and into the evening, whilst also reaching a larger geographical region.

As a client it enables you to be more flexible with how you attend therapy, rather than having to schedule a weekly session as is traditional in face-to-face work.

Online therapy can be more cost-effective.

Online therapy is generally offered at a lower rate than face-to-face therapy, due to lower overheads for the therapist when using this way of working. It also cuts out any travel costs you may otherwise need to consider when travelling to face-to-face therapy.